We take 2-3 business days to process your order, then 4-5 days to deliver it to you.

Yes, once your order arrives in the destination country (5 business days after placing the order), you will automatically receive an email from the local shipping company with tracking information for your package. This is often done 2 days before the delivery date.

We deliver to EUROPE If you live outside the EU, please contact our representatives.

Please contact our customer service immediately by email at contact@ayadine.com, within 7 days of receiving the order.

We're sorry to hear about this. Simply send us a photo of the damaged item to our customer service by email at contact@ayadine.com and we'll send you a similar replacement item as soon as possible.

We apologize for the delay. Sometimes international shipping can take longer than expected due to unforeseen circumstances. If you still feel you need help tracking your package or would like to inquire about it, please contact us by email at contact@ayana.com